Returns

At Studio Lourdes, we want you to be completely satisfied with your purchase. If you’re not, we accept returns and exchanges within 7 days of purchase, provided the items are in the same condition as when they were received.

Eligibility for Returns & Exchanges:

• Items must be unused, unwashed, and in their original condition, including all tags and packaging.

• Proof of purchase is required.

• Sale items and custom-made pieces are not eligible for return or exchange.

How to Initiate a Return or Exchange:

To request a return or exchange, please email us at team@studiolourdes.ph with your order details. Our team will guide you through the process.

Additional Information:

• The customer is responsible for return shipping fees unless thitem receive was defective or incorrect.

• Exchanges are subject to stock availability.

• Refunds (if applicable) will be processed back to the original payment method within 7-14 business days after the return has been inspected and approved.

For any questions, feel free to contact us at team@studiolourdes.ph.

Thank you for choosing Studio Lourdes!